Support for customer fees in private early childhood education and care

Service voucher for private early childhood education and care (ECEC) - information for families about support options for private early childhood education and care

Families are supported with private daycare customer fees in two separate ways. Depending on where the family lives, they may be provided with a municipal service voucher or Kela’s private daycare allowance.

With a service voucher or private daycare allowance, the family’s customer fee for Pilke daycare will not necessarily be higher than for municipal daycare.

The practices vary greatly between municipalities, but Pilke daycare centre managers are very familiar with them. We are happy to answer any questions you might have – just get in touch!

On this page, we’ll explain the forms of support for customer fees for private daycare, and answer some frequently asked questions. We have also gathered some application information for families in Espoo and Helsinki.

The fees for ECEC are determined based on the family’s situation

Customer fees are charged for ECEC at all municipal and private daycare centres. The final fee is determined by the parents’ or guardians’ income, the size of the family, and the length of the child’s stay at daycare.

In some municipalities, private daycare centres have been given permission to charge a slightly higher fee for the service they provide. Check with the Pilke daycare centre of your choice to find out the amount of any additional fee.

Ask the Pilke daycare centre manager for more information about whether your municipality uses a service voucher or private daycare allowance. At the same time, you’ll be given more detailed information on the amount of the customer fees for daycare for your family.

Service voucher for early childhood education and care - good to know!

  • The service voucher is a way for municipalities to organise various services for their residents alongside their own service provision. In early childhood education and care, the service voucher is a way to support families in using private daycare services.
  • Service vouchers are applied for from the municipality of residence. Service vouchers are not used by all municipalities or by all daycare centres. If service vouchers are not used, a family can apply for private daycare allowance from Kela.
  • You can apply for a service voucher as soon as your child has received a daycare place and you have made a service agreement with Pilke.
  • Municipalities contact families directly to notify them that a service voucher has been awarded.
  • The family’s income, the size of the family, and any other siblings in private ECEC all affect the value of the service voucher and thereby the total amount of customer fees that the family has to pay for early childhood education and care.
  • How to apply: Service vouchers are awarded by the municipality in which the family resides.
  • Ask your municipality’s customer services or Pilke for more information about applying for a service voucher.

Private daycare allowance - good to know!

  • Private daycare allowance is a way to reimburse families for the costs of using private daycare services.
  • Private daycare allowance is applied for from Kela.
  • You can apply for private daycare allowance as soon as your child has received a daycare place and you have made a service agreement with Pilke. Private daycare allowance should be applied for no later than six months from the start of private daycare, and it is also paid retrospectively.
  • You can check whether a decision has been made to award the allowance on Kela’s website, and a letter will also be posted to you.
  • Private daycare allowance comprises a statutory care allowance and a care supplement, which is tied to income.
  • In addition to private daycare allowance, some municipalities also use what is known as a municipal supplement. More information is available from the Pilke daycare centre of your choice or by contacting your municipality.
  • How to apply: Private daycare allowance is awarded by Kela. Read Kela’s instructions on how to apply for private daycare allowance here, or ask us at Pilke for more information.

Ask more!

Ask more!
What would you like to know or ask? Our Customer Manager Riikka Mattsson works in our office and is happy to help.